How to claim

What to remember

  • Claims must be submitted within four months. Older claims will be considered expired and will not be paid
  • Make sure that your membership number, the healthcare professional's details including the practice number are clear on the claim
  • Send a detailed claim and not just a receipt as we need the details of what you are claiming for in order to process your claim quickly and correctly.

Remember: That if your medical professional sends the claim to us electronically, you don't need to send a copy in.

You can send us your claims in one of these ways:

Email - scan and email your claims to

Please note that emails over 1MB in total size will not be accepted on this address so members are advised to size their image files accordingly

Post  - send your claims to Malcor Medical Aid Scheme, PO Box 8012, Greenstone, 1616

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